What is mediation?

• A. A moderator who speaks for one side only.
• B. A neutral third party acts as a mediator and works with both sides in the dispute to facilitate a resolution.
• C. A judge who imposes a decision after a trial.
• D. A contract negotiation without third party involvement.

Answer: (B)

Mediation is a form of dispute resolution where a neutral, independent person helps the parties communicate and negotiate a settlement. The mediator doesn’t decide the outcome or take sides; instead, they guide discussion, help each party uncover interests, explore options, and move toward a mutually acceptable agreement. In landlord-tenant disputes, mediation can address issues like rent, repairs, notices, or evictions, often saving time and costs while keeping control of the result with the parties themselves. It’s typically voluntary and confidential, and any agreement is binding only if the parties sign it.

This description matches the idea of a neutral third party who works with both sides to facilitate a resolution. It’s not about a moderator who speaks for one side, a judge who imposes a decision after a trial, or simply negotiating without third-party involvement.